Manager - Postmark Chiswick APPLY NOW

23000 - 28000 gbp / year
Fri, Apr 08, 2022
Full time

Do you thrive on providing great customer service and enjoy being part of an exciting work environment where your skills and opinions matter?

Then we have just the job for you

We're looking for an experienced retail manager to work five days a week (Tues - Sat), at our Chiswick branch, located just off Chiswick High Road on buzzy Turnham Green Terrace.

Who are we? We are Postmark, London's leading independent card retailers with six shops across south and west London, as well as a growing online business.

An award-winning, family run business, we're passionate about cards and bringing the very best of UK and internationally designed cards and stationery to our lovely customers.

As part of a small, but growing, team we offer a competitive salary, a great work environment as well as some great perks such as a 40% staff discount and a generous performance related bonus scheme.

As Manager of our Chiswick branch you will be responsible for the day-to-day running of the store and ensuring that your team deliver the exceptional customer service we pride ourselves on.

Reporting to our Head of Operations, your specific responsibilities will include:

- Overseeing the smooth day-to-day running of the store

- Motivating and managing your team

- Leading by example in terms of personal presentation, can-do attitude and levels of customer service

- Ensuring the shop is always stocked correctly and merchandised correctly

- Stock control and stock reordering to ensure best sellers are always in stock, dealing with slow moving items, working with other stores to maximise stock distribution.

- Training all new staff

- Producing monthly sales and stock reports

- Taking part in weekly managers meetings with managers from other Postmark stores

- Responsible for the shop rota

- Dealing with all staff issues

- Responsible for banking and accurately cashing-up at the end of each day

- That all shop procedures are adhered to.

Who we're looking for

Enthusiastic and capable with first rate organisational and customer service skills our ideal candidate will have at least 2-3 years of solid retail experience at a managerial or assistant manager level.

With a keen eye for detail and a proven ability to drive sales, lead a team and build working relationships you'll be a confident communicator with people at all levels throughout our small but growing business.

Calm and positive, you'll be able to motivate your team and yourself to provide the very best customer service and lead by example when it comes to commitment and work ethic.

A passion or interest in paper products and great design either professionally or personally would also be beneficial.



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