ABOUT  POSTMARK

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How it all started

Here at Postmark we are a team of passionate card lovers with over 25 years’ experience between us. We opened the doors of our Balham branch in 2004, soon becoming a neighbourhood favourite and winning the title of 'Best Independent Card Retailer - London' in 2008.

The buzz and excitement that winning this award created inspired us to open our second store in East Dulwich, in December 2008 which then helped us become the first shop to win this title twice when we retained it in 2009.

Our online store went live in 2012 and now stocks over 3500 designs from the UK's hottest and most exciting designers. Over 95% of the products stocked in our stores and online are designed and produced in the UK.

In 2013 we opened the third Postmark branch on Turnham Green Terrace in Chiswick, and when we won the title of ‘Best Independent Card Retailer – London’ for an unprecedented third time in 2015 we really couldn’t have been prouder.

As for the future,  there are plans to bring Postmark to even more neighbourhoods in London and beyond and expand online range to include more stationery and pens.

 

                               Mark and Leona Janson-Smith - Directors of Postmark with their third RETA                   

                                                                                                                                                                            

 

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                                                                           Here we are with our third RETA - happy smiles all round!

 

Customer service to shout about

At Postmark we aim to offer the highest level of customer service at all times and are always thinking of new and exciting ways of making us stand out from the rest.

If you are after anything that you can't see, please do not hesitate to get in touch and we will do everything we can to help.

At any of our three shops you can beat the queue at the Post Office and send letters and parcels, anywhere in the world using our one of a kind, in house franking and postal service.

We also have a 'secret' under the counter collection of cards for anyone looking for something a bit ruder to shock their mates with. We don’t have these cards out on display as we’re a family friendly shop and we’ve found not everyone wants to be exposed to this type of humour and it can be a bit embarrassing when Mum or Dad is asked to explain the meaning of a word that no little one should be reading!

Throughout the year we run fresh and original promotions instore and have been finalists for ' Best Retail Initiative' on five occasions:

  • 2007 - For our franking service
  • 2010 - For our 'Find a golden stamp' promotion
  • 2011 - For our Christmas franking promotion, raising over £600 for St Christopher’s Hospice
  • 2013 - For our 'Post this year’s cards at last year’s prices' promotion
  • 2015 – For our ‘Find our millionth customer’ promotion

    

                                                                  Our one millionth customer Ricci at our East Dulwich branch             Poster The search for our one millionth customer

 

 

Proud to be part of Balham

In 2013 we were named 'Best Independent Retailer’ at the Wandsworth Business Awards. This is an award we are extremely proud of as our Balham store is where it all began and we have never forgotten our roots. Without Balham and our fabulous customers there, we wouldn't be here today. 

                                                                                                

 

 

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